Smartcalls is a dialogue creation tool designed to automate the process of mass calling, capable of taking on the functions of a small call center thanks to the use of speech recognition technology.
With its help, you can easily develop usa phone list communication scenarios composed of various elements, which allows you to adapt the automatic dialing process to the needs and characteristics of any company.
The main advantages of the Smartcalls platform:
the ability to fine-tune to individual needs;
advanced voice recognition technologies;
intuitive graphical interface for creating scenarios of varying levels of complexity;
full automation of processes, which eliminates the possibility of errors related to the human factor;
access to the statistics section to analyze and optimize your campaigns.
To start using mass calling, you need to register on the official website by entering your email address, to which you will receive a letter with a link to activate your account. Next, you should upload the legal documents of the organization and leave contact information for feedback. This will allow you to proceed to the development of your own script. There is no subscription fee for using the system, payment is made exclusively for active use of the functions. A free trial period is provided for beginners.
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Mass Calling Services
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Features of this system:
the ability to fine-tune, including determining the time for calls, the frequency of attempts, and the duration of the conversation;
integration with external applications, such as CRM systems, for easy loading and use of the customer database;
convenient options for collecting feedback, allowing you to make decisions based on audience reactions about sending messages, forwarding a call to a manager, or adding a number to a block list;
Advanced analytics and activity reports available in the user interface will help you evaluate the results of your mass calling.
To launch the mass calling system, you do not need to order new software. The entire setup process takes place through the user interface on the service's web platform. The service is charged for actual calls made, billing is done per second.
Smartcalls
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