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Viewing all your text threads

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Common cross-selling techniques
Cross-selling is a powerful strategy with benefits for both the seller and customer. Here are a few common cross-selling techniques.



Once your company is enrolled and approved, you’re ready to start sending texts!

How do I send text messages?

You can send a text message to a lead or customer from the timeline of any person, company, or lead page. Click on the Send a text button to start a text thread in the sidebar.

You’ll then click into the text box here and start typing your message. qatar number for whatsapp One sent message uses one credit.

To make sure a conversation never slips through the cracks, admins can assign threads to different members of their team. Thread assignees have ownership over a text thread with a recipient and they’ll get notifications about their text threads so they can respond promptly.

The SMS page shows all of your threads in one place and breaks them down by conversation status:

Open: Active conversations
Waiting for your reply: Conversations that need your reply
Snoozed: Open threads that are temporarily paused
Scheduled: Threads scheduled to send as part of your sales automation
Closed: Completed or opted out threads
Using text messages in sales automation The technologies your business uses are a key factor in its success. A good marketing technology (martech) stack has many important components, but one of the most valuable may be your customer relationship management (CRM) platform.


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CRMs offer a central location for storing customer data, enabling you to personalize how you nurture leads based on their information and where they are in the customer journey. Although typically thought of as a sales tool, CRMs can play an important role in marketing as well. Plus, integrating your sales and marketing platforms and combining your data helps you enhance the entire user experience and make your sales and marketing processes more efficient.

Let’s explore the role a CRM can play in an effective martech stack.
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