Each company and enterprise operates on different principles and directs its messages to a different group of people. This diversity makes it necessary to adapt the appropriate channel for communicating and transmitting the most important information. Insurance agencies have two main groups to which they should direct messages saudi arabia number phone (if they want to conduct effective marketing, PR and sales activities): Clients and agency employees. Due to the specific nature of the information provided, it cannot always be sent through generally available channels, e.g. social media. In this case, implementing a mobile communication system can be a great improvement in the work of an insurance agency.
Mobile Communications and Insurance Agencies
Mobile communication is nothing more than sending SMS messages. Their use in sales and marketing activities allows for high efficiency in delivering messages. You can read about why SMS is a popular and still relevant way of communicating with customers here – ebooks .
One way to use mobile communication is to register on the mProfi.pl platform , which offers 60 free text messages to start with. Thanks to them, you can check how this communication channel works in practice.
These personalized ones can remind you, for example, about insurance expiration dates or payment deadlines, they can also be an invitation or confirmation of scheduled visits with agents. The system will automatically, at the set time, send an SMS with a reminder and a phone number to contact.
Mobile communication is also a great opportunity to present additional insurance offers, invite to participate in competitions and promotions or conduct educational activities in the field of insurance. It also provides the possibility of upselling additional insurance, e.g. through campaigns with discount coupons.
Not only SMS
SMS are not the only functionalities that insurance agencies can use on the mProfi.pl platform. Another one is surveys and voting – after all, it is common knowledge that it is not enough to only conduct sales or marketing activities, but also to monitor them. Survey and voting functions allow, among other things, to assess the work of agents, the level of customer satisfaction with the agency's services or their preferences in terms of the current or planned offer. Customer evaluation will help in the development of the offer and improvement of activities.