When you fully understand the challenges that are preventing successful digital adoption, you can plan your path around them.
Step 2: Ensure all users understand the goals of your strategy
It is difficult to fully accept any change without understanding exactly why and how it must occur in the first place.
When an organization clearly communicates the goals of a new initiative, users are 3.5 times more likely to see positive results from the initiative.
When they can connect with their goals, your company is one step closer to ensuring successful digital adoption.
With your baselines and goals set, it’s time to actually measure the distance between your company and successful digital adoption.
While quantitative data can tell you exactly how far your georgia mobile database company is from its productivity goals, more general statements about your users’ experiences can also be valuable.
Qualitative statements are also crucial for measuring digital adoption. These measurements include survey results, focus groups, or even informal check-ins between employees and managers.
Step 4: Engage with a solution that works for your business
Figuring out how to measure and achieve successful digital adoption can be challenging and time-consuming.
With a digital solution that provides detailed insight into the user journey, you can identify exactly where friction occurs, where users drop off, and which features are being underutilized.
Using this knowledge, your company can address common user challenges and pave the way for digital adoption.