If you're launching a business website, you'll soon need a shared business email account to support your business.
At WPBeginner, we use a shared business email account for hundreds of daily messages, like partnership requests and affiliations. This keeps our team on the same page and helps us respond efficiently to every email.
Other Awesome Motive brands like WPForms and OptinMonster also use shared business email accounts. They use them to consolidate all customer questions and support requests, making it easier and faster to respond.
Does Gmail have a shared email inbox feature?
Gmail itself doesn't offer a shared inbox feature. While you can technically binance database create a new Gmail address and share the password, we strongly advise against doing so.
Sharing passwords poses security risks, such as unauthorized access and difficulty tracking who has access to the account. Additionally, all team members would have access to all emails, potentially exposing them to sensitive information.
Another option is to use Google Groups for a shared inbox.
In our experience, this feature is fast and free, but it's not the most efficient way to receive and send emails as a team. Additionally, it doesn't offer the features needed to streamline communication and improve email response times.