6.
Nearly 96% of online shoppers actively look for discount codes while shopping. Take advantage of this behavior with a discount email template that includes the unique code and reinforces the purchasing decision with social proof, such as reviews or opinions.
discount/sale email template
Show personalized product recommendations based on items your customers have previously purchased or shown interest in.
Set a minimum order value, such as “spend €50 to get free shipping,” to increase your average order value .
Simplify the process by automatically applying the discount by adding a UTM parameter (yoursite.com/?discount=CODE) to the end of each link. This way, shoppers don't have to copy and paste the code when checking out.
7. Email template to announce an upcoming event
Experiential commerce is all about giving customers in-person experiences with a brand. If you're one of the 40% of brands planning to focus on this approach this year, this event announcement email template is perfect for sharing key details with your subscribers.
event announcement/invitation email template
Important aspects to include in your event announcement email:
Date, time and location of the event.
Practical tips, such as parking options canada telegram group or nearby public transport routes.
A description of what they can expect, such as an exclusive gift for attendees or a live masterclass with an industry expert.
Clear instructions on how to register for the event and secure your spot.
Create return policies for the customer
A return policy is a set of rules that helps you manage how customers who have purchased from your store can return products. Return policies inform customers how they can initiate returns, what items can be returned and for what reasons, and the time frame during which they are accepted.
Return Policy on Shopify
It’s important that your policy is clear, helpful, and honest, to set the right expectations from the start. Return policies not only help you quickly manage returns, but they also encourage customers to make informed purchasing decisions.
67% of customers typically check your return policy before making their first purchase. You should also make sure that the policy is easily accessible on your site by adding it to the footer and even your product pages.
Learn from your feedback
Use returns data to improve your business. Analyzing your returns can tell you a lot about your customers’ purchasing habits and what they think about your product. The data can also help you improve your product offering and detect problems, such as manufacturing defects.
Learning from returns with Shopify
A great way to start is by collecting return reasons and reviewing them frequently. Customer feedback is a huge component of ecommerce success . Compare the reasons to Shopify’s returns report to identify your most returned products.
Manage your returns and refunds easily in Shopify
Implementing simple changes to make your returns management process more efficient can help you wow your customers and increase their trust in your brand. The returns experience should receive as much attention as all other parts of the buyer’s journey, and getting it right can set you apart from your competitors.