Adopt an attitude that demonstrates your active listening

[bdjakaria76]

While it is recommended to know how to analyze the relational profile of your interlocutor, one rule of non-verbal language should never be excluded in a sales relationship: that which consists of adopting an attitude which signals to your prospect or client that you are listening to them .

To do this, always make sure to adopt:

An open posture , avoiding signs of closure, such as crossed arms or legs, shifty gaze, or even a hunched back.
A genuine smile : it's a sign of your likeability, and above all, empathy. A good smile helps to disarm the fact that your interlocutor, who doesn't know you, is spontaneously "on the defensive," to bring them into a certain close relationship, without encroaching on their comfort zone.
Avoid gestures that symbolize stress
The role of salesperson can sometimes be stressful. However, a good egypt phone number data salesperson is someone who knows how to manage this stress, both verbally and in their non-verbal communication!

So be careful to avoid any gestures that indicate latent stress. This is particularly the case with what we call “self-contact,” gestures that allow us to comfort ourselves when we are stressed . Learn to spot these self-contacts: are you adjusting your hairstyle? Are you rubbing your hands, arms, legs? Eliminate this non-verbal language now, which makes you appear rather “weak”!

Don't rely solely on nonverbal communication
Of course, body language can give you valuable clues to tailor your pitch. But if you think your prospect is starting to lose focus on your sales presentation , or is getting annoyed, why not simply ask them where they're at ?

It is therefore important to learn how to ask the right questions during your appointment. For example, you can interrupt your speech to ask: “ Does my question seem to bother you? ”, or simply “ What do you think about this? ”

Train you in non-verbal communication applied to sales
Last but not least, train yourself in nonverbal communication. You've learned the basics of this language here; however, to incorporate it into your sales techniques, you need to practice identifying it on a daily basis and mastering your own nonverbal communication!

To do this, choose a training course focused on practice and practical cases . Good news: this is the case with the Booster Academy training course "The Fundamentals of Sales" , which dedicates an entire section to non-verbal communication, but also to the "advisory" posture in sales and to tools for structuring your interviews!