There is a very common confusion between objective and goal or metrics and KPIs .
They are concepts that are related to each other but not synonymous:
The objective or goal is the definition of the result that you want to achieve as the final objective.
A metric is a unit, expressed in absolute numbers or percentages.
A KPI (Key Performance Indicator) is an indicator used to measure list of antarctica consumer email the status of the objective. It is based on metrics that vary depending on the business or the type of industry: a KPI cannot be separated from the project to which it belongs, it is understood in its context.
metrics and KPIs, to carry out effective monitoring you need to configure the indicators in the analytical tools and choose the tool that will display the entire dashboard according to your needs. Among all of them we can highlight: Datorama, Data Studio and Tableau. The latter, highly recommended, is a data visualization platform of the Salesforce ecosystem that allows you to design highly customizable interfaces, working in the cloud and with simultaneous connection to multiple databases.