Here's a sample reply to a satisfied customer:
Posted: Sun Jan 19, 2025 8:05 am
A shot of your management team and staff.
Three
Use pictures that show your unique culture and team personality.
Google My Business Videos
You can also add videos. Videos must be:
30 seconds or shorter
100 MB or smaller
720p resolution or higher
Videos can add some variety to your profile and make you stand out among other businesses in your category; however, don‘t worry if you don’t have any. Unlike photos, they're not a “must-have.”
Google My Business Reviews
One of the best ways to encourage future customers bahrain phone number material to leave positive reviews? Respond to current ones. Not only does leaving an appreciative response show the original reviewer you're thankful for their support, but it also makes that positive review stand out on your listing and influences people to leave their own reviews.
Thank you for your business, [name]! We‘re so glad you enjoyed [product, e.g., "the blueberry pie"] — it’s one of our favorites, as well. Hope to see you back at [business name] soon.
You should also respond to negative reviews to show you take them seriously and placate the unhappy buyer. But make sure you're extremely courteous — attacking them back will only make you look unprofessional and their review more credible.
Thank you for the feedback, [name], and I‘m incredibly sorry [product/experience] did not meet your expectations. [If you’ve made a change, mention it here — e.g., “We're now double-checking orders to make sure everyone gets exactly what they asked for.”] If you‘d like to come back in, we’d be happy to give you [product] on the house. In any case, thanks for your business, and I hope we can do better next time.
Three
Use pictures that show your unique culture and team personality.
Google My Business Videos
You can also add videos. Videos must be:
30 seconds or shorter
100 MB or smaller
720p resolution or higher
Videos can add some variety to your profile and make you stand out among other businesses in your category; however, don‘t worry if you don’t have any. Unlike photos, they're not a “must-have.”
Google My Business Reviews
One of the best ways to encourage future customers bahrain phone number material to leave positive reviews? Respond to current ones. Not only does leaving an appreciative response show the original reviewer you're thankful for their support, but it also makes that positive review stand out on your listing and influences people to leave their own reviews.
Thank you for your business, [name]! We‘re so glad you enjoyed [product, e.g., "the blueberry pie"] — it’s one of our favorites, as well. Hope to see you back at [business name] soon.
You should also respond to negative reviews to show you take them seriously and placate the unhappy buyer. But make sure you're extremely courteous — attacking them back will only make you look unprofessional and their review more credible.
Thank you for the feedback, [name], and I‘m incredibly sorry [product/experience] did not meet your expectations. [If you’ve made a change, mention it here — e.g., “We're now double-checking orders to make sure everyone gets exactly what they asked for.”] If you‘d like to come back in, we’d be happy to give you [product] on the house. In any case, thanks for your business, and I hope we can do better next time.