Regarding professional coaching, Villela explains that most employee performance issues are not due to technical challenges, but rather behavioral ones. One example Bruno mentions is a leader who has difficulty saying no to his team:
“The coach acts as a developer to help this professional learn to say 'no' in a more structured way, which will result in a reform of him and his team. He will help the professional find the path by himself, without giving the answers.”
In the field of personal coaching, it can contribute to situations of emotional harm. For example, a person who loses control when under pressure:
“It is a skill that needs to be developed, because it is netherlands whatsapp data not healthy for that person or for those around them to have that emotional outburst every time something happens,” adds Professor Vilella.
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How does the business coaching process work?
The coaching process is related to human development. And there is no better way to do this and obtain satisfactory results than by encouraging knowledge and finding the answers within themselves.
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According to Professor Vilella, regardless of the situation, whether personal or professional, the more a person knows themselves, the greater the likelihood that they will not be a victim but rather the protagonist of their behavior.
“When we talk about the sphere of personal coaching, often the problem that the person brings is related to their family, or romantic relationship, or not knowing how to deal with money. At work, the problem may be with the team, or not knowing how to deal with the boss.
But the way to develop the coaching process is similar. It involves finding ways, through practical actions, so that the person can develop skills that they lack to deal with a given situation. So, the essence of the work is similar, it is to develop something that needs to be worked on in a different way”, he concludes.
How to find the right professional
When looking for a coach, it is essential that the person checks whether the professional is accredited by the body that regulates the profession, such as the ICF (International Coaching Federation). This is because, unfortunately, the market is full of opportunists who claim to be coaches, but do not have the correct training to do so.
Furthermore, there are situations in which the coaching process alone is not enough to improve behavior, making it necessary for the person to seek therapeutic medical assistance to deal with more complex situations.