After you register WhatsApp through Barantum, the Barantum team will assist in the verification process and setup of the WhatsApp Business API account, ensure integration with the CRM system, and provide guidance to maximize the use of WhatsApp features in supporting your business communication with customers.
3. Create and customize the WhatsApp Form you want to create
After gaining access to the WhatsApp Business API, the next step is to create and customize a WhatsApp Form or WhatsApp Flow that suits your business needs.
You can design interactive forms, such as customer data albania phone number database collection forms, event registration forms, or product order forms. These forms can be customized by selecting questions and elements that are relevant to your customers and your business.
4. Create a new template with the form you created
Once your WhatsApp Form is complete, you need to create a new template that will be used in the WhatsApp conversation flow. This template is the standard format that will be used to send the form to customers.
WhatsApp requires all templates used to send messages to customers outside of a previous conversation session to be approved first. You can create a message template that contains instructions or an introduction before the customer fills out the form.
Also read: 7 Examples of WhatsApp API Templates, Types and Categories
Once the form template is ready, the last step is to test it or directly send the WhatsApp Form to your customers. You can do a test run first to make sure the form works properly and the data is collected correctly.
After that, you can start sending forms to customers via WhatsApp conversations to start collecting data or interacting with them further according to your business needs.