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How to control customer objections using a neural network?

Posted: Mon Jan 27, 2025 9:07 am
by jakariabd@
Delayed Feedback : Problems with handling objections may be detected too late, when the customer has already been lost.
Thus, traditional control methods can no longer cope with the increased demands on the speed and quality of call analysis.

With the advent of a new generation of speech analytics technologies , it has become possible to fully automate call analysis.

Quality Handling of customer objections by each manager
Quality Handling of customer objections by each manager
The SalesAI neural network analyzes each manager's call and automatically checks objections from the client and how they were handled . This allows you to:

Automate control of all calls , not just selected ones. The neural network analyzes all calls without exception, which eliminates the possibility of missing important moments.
Receive objective feedback on your managers' colombia mobile database performance. Artificial intelligence is not subject to human emotions or bias - each call is assessed based on clear quality parameters .
Instantly identify errors in objection handling. The neural network not only records the fact of an objection, but also evaluates how effectively the manager handled it. This allows you to promptly adjust the team's work and train employees.
Analyze the tone of the dialogue. The system can evaluate the emotional state of the client, which helps to better understand their reaction and improve interaction.
Improve the quality of team work. With quick feedback, managers can learn from their mistakes faster and improve their objection handling skills.
Want to learn how neural networks can help you not only in handling objections, but also in building effective sales scripts? Come to the online event SalesAI and Yandex Cloud , which will be held on October 23, 2024

What awaits you at the event:
How to Fix the 10 Most Common Mistakes in Sales Script Writing.
How to build a sales department structure for scaling.
How neural networks can monitor objections in every call and automatically analyze them.
The experience of a company that implemented AI in the sales department and increased efficiency.
How call analysis helps you find lost leads and close more deals.
Speech Analytics Market Forecasts and Trends 2024-2025.
Don't miss the opportunity to learn how modern technologies can radically improve your sales! Register and get access to unique insights and cases that will help your business grow: