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Working on customer retention

Posted: Tue Jan 28, 2025 10:16 am
by rifat28dddd
Since the program is large and complex, we came up with a simple and interesting format for its presentation, through webinars. Based on our USP, understanding the needs of the market and the consumer, we shot a series of videos with an invitation to the webinar. They were posted on the Ceramic 3D website using the Envybox Video Widget: in 30 seconds, the company's speaker talked about the product and successfully brought potential users to the webinar. We used a client generator to catch and return potential clients who were about to leave the site. As a bonus, we offered free use of a month's demo access to the program.

Thus, the combination of conversion widgets with other marketing tools increased the turnover of Ceramic 3D by 3 times.

How to triple your business performance in 3 months

A consolidated direction in the integrated approach to pakistan telegram data marketing strategy is regular work on retaining and maintaining relationships with customers. There are many tools for this that help stimulate consumer interest and loyalty. Firstly, loyalty programs offering bonuses and discounts for repeat purchases. Secondly, regular interaction with the existing customer base using targeted email campaigns. Emails can contain useful content, promotional offers and personalized recommendations, which is better received by customers. Thirdly, an invariable and mandatory tool is the active use of social networks with the creation of thematic channels and communities for interaction with customers, receiving reviews and feedback. In combination with high-quality customer service, these tools help create a positive interaction experience, which, in turn, significantly increases the likelihood of repeat purchases, strengthens long-term relationships with customers and helps increase the lifetime value (LTV) of each customer.

An integrated approach to marketing becomes a real revolution within the company , which significantly increases its performance. In just a few months, Alexey Efimovykh was able to turn the problems of Ceramic 3D and Medtrain into their opportunities, using various tools to improve the companies: from improving internal communication to improving the site with Envybox widgets. Thanks to the integration of data and analytical tools, companies can more accurately measure the effectiveness of their activities, identify weak points for prompt correction. An integrated approach combines various channels and tools: from digital marketing and SEO to traditional advertising and PR, allowing you to create an effective strategy. This not only increases the level of customer engagement and satisfaction, but also has a positive effect on sales, customer retention time on the site and, ultimately, on sustainable conversion growth.A CRM system is more than just a program. It is a powerful tool that systemizes and optimizes business operations. Whether you own a small e-commerce business or have built a large manufacturing business, CRM software can be the difference between stagnation and spurring growth. A CRM system connects every piece of the business puzzle, from customer service to sales and marketing, to create a holistic competitive strategy.