What is the difference between IP telephony and SIP telephony

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In the modern world, the most optimal solution to the problem of telephony of companies has become the use of virtual IP telephony for communication with consumers, partners and employees. This technology has many more advantages than the traditional one. The first allows in a short time and at the same time with minimal costs to solve the company's issue of high-quality telephone communication.

Let's consider the problem based on one of the above-mentioned situations - scaling of the organization. Let's say the company itself or its clientele has increased. In this case, even the newest, most advanced mini-PBX will not cope with the volume of work. The fact is that the number of internal subscriber ports and incoming lines in it is very limited, and an attempt to increase them can lead to a sharp increase in the amount of expenses for maintaining this type of telephony. And, even having paid the exorbitant expenses, it will still not be possible to completely eliminate the problem that has arisen.

All of the above may lead to the singapore email list fact that customers simply will not be able to reach the company's operators, since the line will be overloaded and, accordingly, constantly busy.

When using virtual telephony, you will be able to connect a virtually unlimited number of subscribers and communication lines. It is this function that distinguishes network PBXs from their already outdated traditional predecessors. By using the services of an Internet provider of virtual IP telephony, the company automatically gets the opportunity to increase the station's resource without any restrictions, while increasing the number of both internal and external subscribers.

Internet telephony offers its users quite a wide range of functionality - a huge variety of options allows you to track and save data on incoming calls (their number, duration, direction, etc.). In addition, when conducting a conversation via the Internet, it is possible to record it in digital format. All of the above significantly facilitates the work of analysts, allows you to track the level of effectiveness of advertising campaigns and much more.

IP telephony functionality

IP telephony functionality also includes:

the ability to instantly manage and independently configure additional parameters (voice menu or interactive secretary, call forwarding to cell phones of specific employees of the organization, voice mail, etc.);

the ability to create a real call center based on virtual IP telephony. At the moment, this technology is the most convenient and accessible for growing businesses and large organizations;

the ability to create your own distributed telephone network with a single numbering and an unlimited number of lines to connect offices or branches of one organization located in different cities or even countries. This can be achieved using encrypted virtual channels (if necessary).

From all of the above, we can conclude that this type of telephone communication is already the optimal solution for organizations of any size in terms of economy, quality and reliability. The use of this technology allows you to reduce communication costs, ensure a high level of connection reliability, and also guarantee a 100% chance of reaching each client. In addition, when moving an office to another location, there will be no problems associated with transporting equipment, as is the case with landline telephony.

As a result, we can say that when choosing, you should rely on your own needs, capabilities and prospects. Network PBX is an affordable, flexible, simple and quickly customizable choice in telephony. Today, there are a huge number of virtual PBX, so before choosing, you should study the rating of each on the Network.

Installing analog traditional telephony will only make sense if you have a significant budget to pay for this type of service, as well as a separate room for special equipment. Regardless of your choice, remember that it is better not to save on communication.

What is the difference between IP telephony and SIP telephony
Digital telephony (in the case when we talk about organizing communications in the office, this term is synonymous with the words “IP telephony” and “SIP telephony”) is organized using a technology such as Voice over IP (VoIP), where the English abbreviation IP is translated as “internet protocol”.

To install Internet telephony in an office, the SIP (Session Initiation Protocol) protocol is usually used. It is used to transmit information, including the connection of users via the World Wide Web by exchanging multimedia content (in our case, this is audio content). This content (i.e., the speech of the interlocutors) is converted and compressed into voice packets, which are then transmitted to the subscriber via the Internet. Digital telephony operates using Internet traffic, and all data is transmitted via the access channel to the Network.

As the name suggests, digital telephony means that the signal between subscribers is transmitted not in the traditional (analog) form, but in digital form. As an example, one of the options for this type of telephone communication is virtual IP telephony, which operates using the Internet protocol (via the Network). SIP telephony is a subtype of IP telephony, since data transmission between subscribers is also carried out in digital form via the Internet, and the previously mentioned Session Initiation Protocol is used.