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How to resolve the detected bottleneck?

Posted: Sun Feb 02, 2025 5:40 am
by rochon.a1.119
Let's see how these steps are carried out.

How to detect a bottleneck?
To identify the weak point, start by writing down in order all the steps that customers follow in their purchasing process, that is, define the ideal process .

For example, imagine you have an online tie store.

The process would be something like this:

Users arrive at your website through the ad on Google.
The user clicks on one of the products and reviews the product page.
Then click on the “add to cart” button.
Next, go to “Checkout” and land on the payment page.
Once payment is completed, the order is processed.
After X days, we received a positive review.
Once you have broken down the steps, define a relevant metric for each step, comparing it to the total.

For example, what percentage of the total number of users your site receives clicks on the product.

And how many add a product to the basket… write down a relevant metric for each step.

This will allow you to detect at what point you are losing people, which oman mobile database is the first step in determining which solution to implement.

Here they explain it very well: it is about observing where there is a jump, at what point the percentage is significantly lower.

For example, if many customers add something to their shopping cart but don't complete the order, there may be something wrong with the checkout page.

If people click on your ad but no one buys, your product page may not be compelling enough.

It is necessary to investigate.

Okay, so you know where things stop working, but you still don't know why or how to fix it.

To continue with the growth hacking process , different solutions to the detected problems must be defined.

A small survey may be necessary to understand user behavior .

A good growth hacker will carry out the entire process investing the minimum amount of resources (time and money).

So we're not talking about doing a big market study.