4. Encourage cross-selling
Posted: Wed Feb 19, 2025 5:26 am
As mentioned above, cross-selling can be very useful to increase the average ticket of your business. In an e-commerce that sells sports items, for example, why settle for buying just a pair of sneakers?
Offer add-ons for that product, such as socks or other accessories, thus increasing the amount spent on the purchase.
5. Listen to customers
This is essential in the moment of consumer empowerment . You need to be available and listen to your customers' pains, complaints, suggestions and compliments. So always leave the space open for dialogue.
Use social media , for example, not only to promote your brand, but also to maintain close and more natural contact with your base.
Knowing and closely monitoring the customer saudi arabia phone number list life cycle is essential to better guide your strategies and thus be able to work towards greater Customer Success .
In the long term, it is also the best way to support a more efficient loyalty strategy, creating longer-lasting links with your consumers and positioning yourself as an authority in your field.
In addition to managing the customer lifecycle, it is necessary to understand how to offer a quality service to each one of them.
If you want to continue learning more about how to offer better experiences to your customers through Marketing, you have to download the third edition of Rock Content Magazine !
Offer add-ons for that product, such as socks or other accessories, thus increasing the amount spent on the purchase.
5. Listen to customers
This is essential in the moment of consumer empowerment . You need to be available and listen to your customers' pains, complaints, suggestions and compliments. So always leave the space open for dialogue.
Use social media , for example, not only to promote your brand, but also to maintain close and more natural contact with your base.
Knowing and closely monitoring the customer saudi arabia phone number list life cycle is essential to better guide your strategies and thus be able to work towards greater Customer Success .
In the long term, it is also the best way to support a more efficient loyalty strategy, creating longer-lasting links with your consumers and positioning yourself as an authority in your field.
In addition to managing the customer lifecycle, it is necessary to understand how to offer a quality service to each one of them.
If you want to continue learning more about how to offer better experiences to your customers through Marketing, you have to download the third edition of Rock Content Magazine !