Salesforce vs Zoho vs HubSpot vs Pipedrive vs Salesflare: Which is the Best CRM for Small Business?
Posted: Sat Feb 22, 2025 6:26 am
A structured comparison of the main alternatives
With over 800 CRMs available in 2025, finding the right CRM for your small business can be quite daunting.
You are now comparing several solutions and may want to know which one will work best for you, without having to try it out extensively.
While we recommend you do so, we've been through this pain on your behalf and have tested Salesforce , Zoho , HubSpot , Pipedrive , and - of course - Salesflare .
We have structured each CRM malaysia cell phone number list review by criteria, so you can easily compare each CRM.
Additionally, we've added an honest review from a small business sales professional who took the time to actively test 4 of the 5 CRMs covered, in parallel, for a week.
Here's what we'll cover
First, let's take a detailed look at each customer relationship management solution:
About X : No good software comparison is possible without a good understanding of the company that offers that software. We will analyze the company, the customers it serves, and why it does what it does.
User Experience : If you are a small business, user experience should be at the top of your requirements. What good is software if you don’t use it and get tangible benefits from it?
Mobile Accessibility : In 2019, we expect to be able to run our business from our phones. Even if you spend most of your day in front of the computer, no one likes to be tied to it all the time.
With over 800 CRMs available in 2025, finding the right CRM for your small business can be quite daunting.
You are now comparing several solutions and may want to know which one will work best for you, without having to try it out extensively.
While we recommend you do so, we've been through this pain on your behalf and have tested Salesforce , Zoho , HubSpot , Pipedrive , and - of course - Salesflare .
We have structured each CRM malaysia cell phone number list review by criteria, so you can easily compare each CRM.
Additionally, we've added an honest review from a small business sales professional who took the time to actively test 4 of the 5 CRMs covered, in parallel, for a week.
Here's what we'll cover
First, let's take a detailed look at each customer relationship management solution:
About X : No good software comparison is possible without a good understanding of the company that offers that software. We will analyze the company, the customers it serves, and why it does what it does.
User Experience : If you are a small business, user experience should be at the top of your requirements. What good is software if you don’t use it and get tangible benefits from it?
Mobile Accessibility : In 2019, we expect to be able to run our business from our phones. Even if you spend most of your day in front of the computer, no one likes to be tied to it all the time.