what you want right now? Take a loan from

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You can also send your claims to the email address [email protected].

Contacting the bank (chargeback)
The bank whose card you used to pay for the purchase can help you get your money back. This is called a chargeback. Sberbank specifies some situations when you can cancel the transaction:

You did not receive the goods you paid for;
A double payment occurred;
The goods were returned, but the money did not arrive;
The paid goods do not match the description, or they are defective, as well as other cases.
You can contact the bank's support service, describe the situation, attach receipts, photos, screenshots of correspondence with the online store. If specialists need additional information, they will call you back. As a result, the bank will decide whether to cancel the transaction.

Are you planning a vacation or a large purchase? Take out a loan machinery equipment companies email list from 6.9% at Sovcombank, apply for the "Minimum Rate Guarantee" service and get a chance to get back the interest after the loan term expires.

Why put money aside for months if you can get Sovcombank, apply for the "Minimum Rate Guarantee" service and get a chance to get your interest back at the end of the loan term. To do this, pay with Halva every month and do not allow loan delinquencies. You can submit an application in two clicks.

Complaint to Rospotrebnadzor
If you cannot solve the problem, contact Rospotrebnadzor. Call the hotline at 8 800 555-49-43 and they will explain whether your rights have been violated in this situation and how best to protect them.

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The Rospotrebnadz hotline is open for consultations with the population
You can file a complaint in person, fill out a form on the Rospotrebnadzor website or send it to the email address for appeals.

In the application, indicate:

the territorial authority you are contacting;