Integration with amoCRM: multi-funnels for outgoing calls, automatic distribution of passes to managers "in the know"

[[email protected]]

Integration with amoCRM: multi-funnels for outgoing calls, automatic distribution of passes to managers "in the know"
Content
For outgoing traffic, the necessary funnels will be found immediately
If you don't get through, the right people will be assigned immediately.
Callback tasks will be immediately assigned to the manager from the deal
New Year is coming, but we won't be giving away socks. We have our own ideas about convenience and comfort - this is eliminating unnecessary fuss with routine for our clients and even greater automation of work with calls wherever appropriate.

Three gifts-updates from our developers for those telegram cambodia who use UIS telephony in amoCRM.

For outgoing traffic, the necessary funnels will be found immediately
Optimize the creation of deals for outgoing calls in amoCRM — now when a manager calls a client, the deal will immediately go to the right funnel. Automatic distribution is triggered depending on the specified conditions: the virtual number from which the call is made, the subscriber's region or which employee is calling.


If you don't get through, the right people will be assigned immediately.
Added a setting for assigning a person responsible for a lost outgoing call. If previously the task of processing such a miss was assigned to the only responsible manager from the integration settings (usually the administrator), now it can be assigned directly to the calling employee or to the manager from the contact card, if he is already in amoCRM.


Callback tasks will be immediately assigned to the manager from the deal
In general, you can basically stop worrying about missed call tasks - now the administrator-manager does not need to manually redistribute them among employees. For example, in the morning, when a lot of them have accumulated during non-working hours. You can set more flexible automatic conditions and assign tasks for returning missed calls to managers from the relevant deals, and not only to those responsible from the contact or integration settings.