This makes conversations more visual and interactive
Posted: Sat Apr 19, 2025 7:13 am
To guide the visitor in the conversation , you should use questions and options that help him express his requests, needs and preferences. For example, you can write:
Use structured templates
Using structured templates means taking advantage of graphic elements that allow you to display information, images, buttons, links, etc. in a structured and orderly way.
and helps the visitor to better understand the message and choose the most appropriate response. Facebook Messenger offers different types of structured templates, which adapt to various purposes and contents.
For example, you can use a template that displays one or more cards with an image, a title, a description, and buttons to showcase the products or services offered.
Or, you can use a template that displays text and one or more buttons to show the available options. Or, you can use a template that displays an image or video and one or more buttons to display a relevant image or video.
Finally, you can use a template that displays a list of items with an image, title, description, and manufacturing email list buttons to display a list of articles or resources.
Use short and clear messages
To make conversations more readable and understandable, you should use short and clear messages, that express only one concept or piece of information at a time, that use simple and direct language, that avoid grammatical and spelling errors, that use punctuation and capitalization correctly, that use emojis and stickers in moderation and only when appropriate to the context.
Using feedback and confirmation
To make conversations more fluid and secure, you need to use feedback and confirmations, which indicate to the visitor that the chatbot has received and understood their message, which ask them to confirm their choices or actions, which communicate the status and result of their requests. For example, you can write.
Use structured templates
Using structured templates means taking advantage of graphic elements that allow you to display information, images, buttons, links, etc. in a structured and orderly way.
and helps the visitor to better understand the message and choose the most appropriate response. Facebook Messenger offers different types of structured templates, which adapt to various purposes and contents.
For example, you can use a template that displays one or more cards with an image, a title, a description, and buttons to showcase the products or services offered.
Or, you can use a template that displays text and one or more buttons to show the available options. Or, you can use a template that displays an image or video and one or more buttons to display a relevant image or video.
Finally, you can use a template that displays a list of items with an image, title, description, and manufacturing email list buttons to display a list of articles or resources.
Use short and clear messages
To make conversations more readable and understandable, you should use short and clear messages, that express only one concept or piece of information at a time, that use simple and direct language, that avoid grammatical and spelling errors, that use punctuation and capitalization correctly, that use emojis and stickers in moderation and only when appropriate to the context.
Using feedback and confirmation
To make conversations more fluid and secure, you need to use feedback and confirmations, which indicate to the visitor that the chatbot has received and understood their message, which ask them to confirm their choices or actions, which communicate the status and result of their requests. For example, you can write.