Main Task: Contacting Potential Customers
The main scope of work for Coway telemarketing is to contact potential customers by phone. We will be provided with a list of names or "database" containing phone numbers. The purpose is to introduce Get real, working email leads. Only at website: country email list your lead generation partner. Coway products such as water filters, air filters, and mattresses. Not just calling, but we need to be smart in delivering information and building rapport with customers. Usually, these calls are "cold calling," where customers do not expect our call. Therefore, persuasive communication skills and patience are key. We also need to be good at reading the situation, understanding the customer's needs, and offering the product that best suits their lifestyle and budget.
Customer and Appointment Management
Apart from making calls, Coway telemarketing is also responsible for managing interested customers. If the customer shows serious interest, our job is to set up an appointment for the sales agent (Health Planner) to go to their home. We need to make sure this appointment is a quality appointment. This means that the customer really understands the offer and is ready to meet the sales agent. Effective communication between the telemarketer, customer, and sales agent is very important to ensure this process runs smoothly. Sometimes, we also need to follow-up with customers who cannot be reached on the first call or who need time to think.
Deep Product Knowledge
To be successful in this role, deep knowledge of Coway products is a must. We are not just salespeople reading scripts, but we need to be advisors to customers. We need to understand the function of each product, its advantages over other brands, and the latest promotions offered. For example, we need to know the differences between different water filter models, the benefits of using air filters for health, and also the terms and conditions of each contract. Intensive product training will be provided, but the initiative to learn and constantly update information is our own responsibility.
Achieve Sales Targets (Targets)
Like any sales position, Coway telemarketing also has sales targets that need to be achieved. This target may be in the form of the number of successful appointments set or the number of sales that are successfully closed by sales agents through the appointments we set. Achieving these targets will affect the bonuses and incentives we receive. The pressure to achieve targets is common in the world of sales. However, this is also an opportunity for us to prove our abilities and increase our income. Efficient time management, discipline, and effective communication strategies will help us achieve these targets.
Income Potential & Commissions
This is one of the most attractive things and the main attraction for many. Income as a Coway telemarketing is lucrative and very potential. In addition to the basic salary, we will also receive commissions for each successful sale. The more sales that result from the appointments we set, the higher the commission we will earn. This makes this position very suitable for those who are target-oriented and not afraid to work hard. Some are able to generate a five-figure income per month, depending on their respective efforts and skills.
Work Environment & Team Support
Working in the Coway telemarketing team is usually in a dynamic and energetic environment. We will work with colleagues who have the same goals. Often, there will be support from a team leader or supervisor who will guide us. "Coaching" and "role-play" sessions will also be held to improve our skills. This is the best opportunity to learn and share tips with colleagues. A positive and competitive work environment can help us to stay motivated.
Conclusion: Hard Work, Good Reward
Overall, the scope of Coway telemarketing work is not just about making calls. It involves strong communication skills, in-depth product knowledge, good time management, and a passion for achieving targets. It is a challenging position but offers very lucrative income potential for those who are hardworking and dedicated. If you are an interactive, goal-oriented, and want to generate high income, this position may be a great fit for you. Good luck!