For example, every time a car enters the dealer's workshop
Posted: Thu Jan 02, 2025 9:30 am
Their engagement and trust allow them to share their experiences and opinions in a constructive manner. This feedback provides you with important information to improve your products, services and internal processes. In a competitive market like the car sales market, it is essential to implement effective marketing strategies to keep your customers coming back to your dealership. From Plug My Brand we will give you 5 tips to keep your customers loyal: 1.
Create an online loyalty program Rewarding your post-sale austria email list customers is a good strategy to generate customer loyalty. You can offer exclusive discounts, points accumulation, preventive maintenance or special rewards through your website or a digital platform. This will encourage your customers to return for your services. The key is to maintain a dynamic that is easy to understand and execute. The objective of this point is to last over time and be achievable.
It will receive points that can be accumulated and redeemed in discounts on accessories. In order to carry out these programs, you must first know your client very well, know those needs that take a backseat and that you can easily offer them. Give them that famous “I didn’t know I needed that.” 2. Personalize communication Use email marketing, WhatsApp, or text messages to send personalized messages to your customers.
Create an online loyalty program Rewarding your post-sale austria email list customers is a good strategy to generate customer loyalty. You can offer exclusive discounts, points accumulation, preventive maintenance or special rewards through your website or a digital platform. This will encourage your customers to return for your services. The key is to maintain a dynamic that is easy to understand and execute. The objective of this point is to last over time and be achievable.
It will receive points that can be accumulated and redeemed in discounts on accessories. In order to carry out these programs, you must first know your client very well, know those needs that take a backseat and that you can easily offer them. Give them that famous “I didn’t know I needed that.” 2. Personalize communication Use email marketing, WhatsApp, or text messages to send personalized messages to your customers.