New plan, new positioning, new approach! Use LINE marketing tools to create a successful CRM

[aminaas1575]

Along with the price adjustment of LINE's official account, the official has simultaneously announced new features, including more advanced labeling functions and more complete ecosystem integration. Although the details have not been released yet, it is not difficult to see that these updates will make the official account a LINE The gameplay of CRM is gradually receiving more attention.

What is LINE CRM?
This is a customer relationship management (CRM) system based on LINE official accounts. It uses LINE with multi-party data integration , AI models , marketing plug-in modules, customer service management tools CAAC , etc. to help companies manage customer interactions and data.

LINE CRM can help companies build customer databases, manage customer orders and payments, send messages and coupons to customers, collect customer feedback and opinions, and more. In addition, LINE CRM can also be connected to other cloud services, such as e-commerce platforms, logistics and payment services, to provide a more comprehensive customer experience.

Because of the new billing adjustment, it is necessary to upgrade to a high-usage brand. You might as well take this opportunity to adjust your strategy and thinking and turn the LINE official account into a indonesia whatsapp phone number LINE CRM. Through more detailed LINE marketing strategies, you can strengthen the interaction with members and turn LINE into a brand. Through in-depth management of official accounts, we find the sweet spot between brand delivery costs and delivery effectiveness, and increase customer lifetime value (LTV) in the most cost-effective way .

The least recommended thing is to become a brand that hovers between medium and high usage. Firstly, the cost of a single message is high, and secondly, the amount of messages sent is insufficient, membership management cannot be carried out, consumers with the highest customer value cannot be found, and there is a lack of efficiency. If you can't find the position of an official account, you might as well stop doing it.