Faster product shipments

[asikurrahmanshuvo]

Despite indices showing clear signs of growing customer dissatisfaction with the company, Amazon continues to dominate the retail scene, surpassing its biggest rival, Walmart , and leading with almost 45% of US e-commerce in the second quarter of the year.

One of the reasons experts give for Amazon's continued leadership in this market is the quality of the products the company offers.

According to PYMNTS, “ e-commerce retailers like Amazon provide south korea phone number list detailed product information and reviews so consumers can confidently purchase durable goods online without having to visit physical stores to obtain this information .”

The company also held the leadership position in articles for:

sports, hobbies, music and books (56%);
electronic products and household appliances (54%);
health and personal care (43%).
It is a big challenge to remain the largest online retailer in the country, with more than 200 million users worldwide who pay for Amazon Prime subscriptions; a service that offers its subscribers:

discounts and access to first-hand promotions;
access to the company's streaming service.
PYMNTS data makes this leadership of Amazon clear, which, as of the fourth quarter of 2022, held a 15% share in this segment, slightly above the same period in 2021, while its competitor, Walmart, saw its share fall.

The study therefore shows that Amazon remains the top destination for American consumers, accounting for nearly half of all online transactions in the second quarter of 2021 and 2022 in the United States.

The pandemic was a key factor in increasing Amazon's dominance in online commerce.
Although Walmart has long dominated consumer retail spending share, that number has been declining over the years.