Reduce the burden of time and costs

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When productivity increases, there will be 2 burdens that are reduced. The first is time. Increased productivity (in the same time period) will reduce the burden of time to complete 1 production process. Let's say in each 1 production process can save 2 seconds. It does seem small, right?

But, imagine if there are more than 1000 production processes every day. You are 2 and 1000. Yep, 2000 seconds every day that will be reduced and replaced by increased production. Thus, the cost burden will also be reduced.

How could that be?

Let's try logic together. With a cost of 10,000,000 Rupiah, before list of czech republic cell phone numbers implementing automation technology in the business process / system, a company can produce 1,000 products in 1 month. After automation technology in the business process / system, in 1 month the company can produce 1,100 products. Before automation, the company required a cost of 10,000 rupiah per product. Meanwhile, after using business process automation, the cost burden was reduced to 9,090.

How much money can they save in 1 month? They can save 910,000 rupiah every month. Not bad, huh?

3. Increase customer satisfaction
A fact states that in 2020, consumers will conduct “business” with a composition of 80% without human interaction . Which means, only 20% of business processes will require human interaction. The rest? RPA. RPA? Yes, robot process automation.

If you are experiencing delays in implementing automation technology in business processes, especially in corporate information systems, then that is bad news.

The good news is, if you are right on target, and on time in implementing automation technology in your customer handling system , then increasing customer satisfaction is not just a pipe dream.

So, why is customer satisfaction important?

If consumers are satisfied doing business with your company. The opportunity to repurchase is very large. The percentage is up to 70 - 80%. Compared to new consumers who only have 5 - 20% in terms of wanting to do business with your company.

That is why many companies are willing to spend a lot of money to build relationships with consumers who have already made transactions. Why? 70% - 80% of revenue comes from loyal customers. Well, automation technology can increase responsiveness in handling clients, to automatically giving happy birthdays, even giving rewards to clients who have contributed a lot to increasing the company's revenue. So, many companies are willing to invest heavily in the hope of increasing customer satisfaction.