Servers, Web and more - Repair - Certificate of non-repairability of a laptop
Repair
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Having handed over our laptop to a service center for repair, we hope for its speedy restoration, but instead we receive an SMS notification that your laptop is not repairable. Surely many owners of laptops and other technically complex household goods have heard about this act. But do not be afraid, everything is quite simple. Let's analyze this situation in detail and discuss your actions.
After receiving the SMS notification, you need to go to the service center. In order to receive a certificate of non-repairability of the laptop, you need to take with you all the documents that you received when you purchased it, the laptop box with all the contents, passport, invoice, laptop purchase and sale agreement, check, repair sheet for the device taken by the service center.
After the employee is convinced that your laptop is really bc data unserviceable, he will ask you for all the above items. Then the service center employee will check all the contents and fill out some forms. After successfully completing all the procedures, you will be given a non-repairability certificate, with which you can safely go to the store where you bought the laptop. Then you need to give the non-repairability certificate to the seller. The further development of events depends on your intentions.
The seller should offer you the following options:
Refund of funds
Issuance of similar goods
Other goods with additional payment
If the seller refuses to fulfill any requirement, write a statement asking to replace the product with a similar product. If the sellers refuse again, you must contact your local consumer protection authority. Now you can choose a laptop with similar characteristics or buy a more powerful laptop, but with an additional payment. In this case, in addition to the documents you have about the old laptop, you will also need a sales receipt, warranty card, and invoice for the purchased laptop.
In 2016, prices for computing equipment will continue to rise. The reason for this is a sharp reduction in the production of components. If a laptop in 2014 cost about twenty thousand rubles, now the same laptop will cost ten thousand more. If you find any defects in the laptop, or it simply does not suit you, the store is unlikely to replace the laptop for you, since it is a technically complex household product.
Much depends on the sellers, some may agree and exchange the goods without any problems, others may refuse you for a long time and stubbornly. In conclusion, I can say that this procedure is very simple and you will not have to waste much time.