5 rules to help you develop your organization's corporate standards

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To facilitate the process of developing corporate standards, the following rules should be observed:

Business processes first, standards second

Business processes first, standards secondIt is necessary to start with the preparation of a new business process or with the study of an existing one. This should be preceded by the development of documents that consolidate the company's goals, its mission and core values. At this stage, it is necessary to:

identify employees or divisions of the company involved in the key business process;

analyze the indicators that are el salvador email list especially important for the implementation of a business process or part of it. There should be several such characteristics, and it is important that their definitions are simple and their essence is clear. This could be, for example, the period of execution of an incoming service request that suits the customer.


During the development process, formal indicators should be avoided that could program employees for a certain type of behavior and cause conflicts between related departments.

Working group - company employees + business consultant

Experts recommend forming a working group to work on standards, consisting of company owners, department heads, and representatives of related structures. An excellent solution would be to involve an outside consultant or discussion moderator in the group.

To achieve maximum results, it is necessary to combine experience in the given organization with specialized knowledge in the field of standardization implementation.

Structure comes first

Each corporate standard should have its own structure. When starting to develop a document, study the generally accepted ISO series standards and take note of the important principles of their construction.

By ensuring compatibility between corporate and generally accepted standards, you will be able to harmonize them without any difficulties if necessary. At the same time, do not forget about the needs of a specific company in certain situations.

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So, the standard is first and foremost a working document, so the main requirements for its structure are simplicity, conciseness and practicality. A few pages of understandable text are better than a whole book of abstruse terms that no one ever uses in practice.

The terms and definitions in corporate ethics standards must be described extremely clearly in accordance with a single terminology, as this significantly facilitates mutual understanding and interaction within the company.

Project approval

The draft standard must be agreed upon by all interested managers, who make corrections and additions either to the text itself by changing its version number, or at the end of the document. Each amendment must be reviewed, after which the standard undergoes the approval procedure.

Other important aspects of standardization

In addition to the standards themselves, it is important to develop mechanisms for their implementation and monitoring of compliance, as well as employee motivation.