Competing with distractions is tricky. The best way to minimize Millennial distraction is to give them a shopping experience which demands their attention. Design your store beautifully and offer products and sales which capture the shopper’s attention. If they feel like they are getting a great deal from your store, they may be less likely to venture to your competitors.
Many Millennial shoppers believe bolivia telegram screening retailers and brands are slow to change according to the times. As styles and tech change, so should your inventory and your prices. If you’re behind your competitors, you can expect to lose a large portion of your Millennial shoppers.
Millennial shoppers also expect very responsive customer support. In the age of the internet, most people are only a few clicks away – this applies to business as well as leisure. As Millennials text and message their friends with an almost immediate response, they expect your customer support team to respond with similar speed and gusto. Taking over 24 hours to reply to a customer support request for a Millennial has the potential to drive them away, but very fast customer support responses can quickly garner customer loyalty.
Ultimately, you need to meet Millennials on their terms if you wish to earn their trust. If your store can’t meet their demands, there’s a competitor who will – probably for a lower price and with free shipping. If you want Millennial loyalty, you’ll need to earn it through responsive customer support, reliable and fast shipping, in-stock products (preferably of their favorite brands), and above all: reasonable prices.