Fair and equitable reviews: Every review submitted to Capterra goes through the same rigorous verification process. We treat all reviews equally, ensuring fair, unbiased insights.
Clear review submission guidelines: To ensure the quality and authenticity of reviews, we offer detailed submission guidelines that outline what is expected from each submission.
For more information, see our Community Guidelines .
3. We actively combat fake reviews
Our goal is to protect the integrity of our platform by actively combating fake identities and fraudulent reviews. Our process for identifying fake items includes sophisticated strategies such as pattern recognition, behavioral analysis, and cross-referencing between data points to detect spam profiles, fake identities, and fraudulent reviews.
Request additional evidence: We will contact the reviewer and ask them to provide mexico telegram data additional evidence of their use of the software or additional information.
Review and decision: We review every proof of use for authenticity. Legitimate reviews and reviewers are published and remain part of our community. If the evidence is insufficient or not provided, the review is disqualified and the reviewer is permanently banned from the community.
Gain actionable insights from ratings and reviews
We use user ratings and reviews to gain insights into product features and options, value for money, or ease of use. These insights help us develop robust research methodologies to create product rankings like the Capterra Shortlist and provide product recommendations in our editorial content.