Locating members: how can i find the phone number actually used by the member to increase billing?

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In corporate debt collection, companies face a challenge: how to effectively collect debts from legal entities? To be successful in this type of collection, Partner Location is the key differentiator – but how can you implement a project that guarantees 100% success in this location? Read the article and learn more about how to implement this process in your company.

Location of Partners: Corporate default in Brazil breaks record
The outlook for corporate default in Brazil in 2023 initially showed a positive trend in January, with a slight reduction in the number of defaulting companies, falling from 6.44 to 6.42 million. This temporary phenomenon was driven by seasonal factors, which contributed to a momentary financial relief for companies.

However, as the year progressed, the situation reversed significantly. According to research by Serasa Experian, in October 2023, the country reached a record number of defaulting companies, reaching 6.64 million, a considerable increase both compared to 2022 and to the pre-pandemic figures of 2019. This increase in defaults resulted in a total sum of debts of R$125.8 billion, reflecting the economic challenges faced by companies, especially in terms of interest and inflation.

The service sector, traditionally more susceptible to Israel telegram data economic adversity, emerged as the most affected, with 3.62 million companies in default. In addition, micro and small companies stood out as the most impacted. This scenario highlights the difficulties faced by the business segment in Brazil, especially in periods of economic instability, and how in the B2B Collection process, Partner Location becomes essential.

Partner Location: The Challenge of Locating Decision Makers in Companies
In the current context, B2B (business-to-business) debt collection faces significant challenges, especially when it comes to companies prioritizing payments. Businesses often prioritize operating and salary expenses, postponing debt payments. This reality is aggravated by the difficulty in locating partners and those responsible for financial decisions in companies, which include partners and administrators. It is not uncommon when trying to contact a company to only find the telephone number of a reception or PABX, or even an Accounting Service Provider, which not only increases operating costs, but also reduces the effectiveness of debt recovery.

Furthermore, the phenomenon of 'pejotização', where individuals become legal entities, introduces a new complexity into the business scenario. These new legal entities, often small businesses, are characterized by high credit consumption and face challenges related to their clients' defaulting on payments. This directly impacts their ability to meet financial obligations. The difficulty in obtaining updated information about partners, such as telephone numbers, intensifies the problem of locating partners and collecting payments.

Furthermore, the increasing digitalization of business, while bringing operational efficiency, can also make it difficult to identify key contacts in increasingly decentralized and digital companies.

These combined factors highlight the need for more sophisticated and effective B2B debt collection approaches that consider more than just identifying relevant contacts. A comprehensive and adaptive approach is needed to address these challenges, employing advanced Partner Locator technologies and data analytics to better understand and address the specific context of each debtor company.

Member Locator: The Solution That Finds the Right Member's Phone Number
Faced with these challenges, Think Data , a leading information bureau in the national market, has developed the product “ Location Guaranteed 2.0 ”, a tool that uses data and advanced technology to identify and support the location of partners in a debtor company. This solution stands out for its ability to provide active, current telephone numbers in use by partners, facilitating direct and effective contact.

The process is simple and efficient. Think Data customers can access the solution through a web platform, batch file exchange or integrated into their collection system via API, and only need to indicate the debtor company’s CNPJ and the number of partners they wish to locate. From there, our platform searches for the active partners of this company and the “ Guaranteed Location 2.0 ” technology performs a comprehensive search, using geolocation algorithms to identify the active phone currently used by the partner. It is important to emphasize that privacy is maintained, as the system does not reveal the physical location of individuals.

The results are remarkable. The accuracy of contacting the right person (CPC) ranges from 70% to 80%, a significant increase in Partner Location compared to traditional methods. In backtests, the platform has shown to double the effectiveness in recovering corporate debts.