5 characteristics for people in the commercial sector

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Do you know what the most sought-after characteristics are for people in the commercial sector?

Continuing our series of articles on the 3 pillars of sales ( Processes , People and Technology), today's text will focus on People.

Although the world is constantly evolving and the 4th Industrial Revolution has already begun, people will always be a fundamental element in the commercial sector.

The humanity present in processes will always be a factor that differentiates companies and wins over customers.

Therefore, it is essential to address this issue so that salespeople and managers know the best way to manage people and also be one, in the best way, in the commercial environment.

People: one of the pillars of sales
People are the key to the evolution of processes, they are the ones who will put them into practice. Don't forget that it is people who sell and, above all, who buy!

Taking human value into account is extremely important so Malaysia telegram data that your product does not become robotic. Reflections, discussions, thoughts and feelings are not replaceable.

As already mentioned, despite the constant evolution of processes and robotization of professional activities, the human factor will always have its place, especially in the commercial environment, in which the relationship between seller and buyer is something irreplaceable.

It is through rapport strategies, mental triggers and negotiation techniques that a salesperson can charm their prospect and close a successful sale for both parties.

Therefore, it is essential that salespeople know the characteristics necessary to develop their professionalism and that sales sector leaders know how to manage people well.

5 Characteristics Valued in People in the Sales Sector


1) Coachability
Ability to perform better and better. Focus on continuous improvement.

First, we will talk about coachability, which is a person's ability to continuously improve, whether in results, skills or knowledge.

A person with this characteristic of continuous improvement, in a Selection Process, for example, is always looking for feedback and information that can help them improve their results and understand the best ways to achieve evolution.

Furthermore, if you are in the commercial sector, you must be extremely focused on results. Keep in mind that it is through the results obtained that a company will grow and develop, expanding its horizons and opening its doors to the market.

This is where the concept of testing culture also becomes important. Basically, the term means testing as many situations and probabilities as possible (quickly), learning from any mistakes and implementing what works.

It is important to emphasize that the execution of these tests must be fast and, at the same time, constant. Fast innovation, fast positive results!
2) Curiosity
A person's ability to seek out new things.

A sales professional has to invest part of his time in information, continuously.

You must be connected to the world and its events, follow news, changes and developments.

This factor is crucial in several stages of the sales process, such as the prospecting and solution stages, for example, because the salesperson must be prepared to make links and create connection hooks according to the information that the lead gives them about their scenario and context.

Furthermore, a global scenario often interferes with your client’s needs.

Therefore, stay tuned to podcasts that talk about innovation and technology, weekly content that addresses market changes, read newspapers and watch them too, be interested in politics and economics!


3) Prior success or previous success
Your previous work ability or success. That is, your previous experience and results.

This point refers to the seller's previous success, that is, proven results that he has already generated in some past activity.

It is important to emphasize that these results are important even if they are not related to sales activities.

If you have built a paper bridge and it has generated results, that already puts you ahead of those who have no track record.

Therefore, experiences and cases from past jobs, volunteer projects, successes in college and school, results generated in internships and scientific initiation projects… all of this makes your results base more abundant.

If you have done something in the past that has generated a positive result, show it to your recruiters in some way!

And another important tip: always keep your career focused on building successful cases and experiences wherever you go. This will certainly help you in the future to achieve new opportunities!


4) Work ethic or ethics
Person you can trust.

In this topic, the subject is the integrity of the salesperson. How much this professional values ​​ethics and morals as well as how seriously he takes these values ​​in his life.

Many sales professionals have impressive resumes, impeccable experience, and incredible results, but they do not prioritize ethics in their actions. And this is a characteristic that the vast majority of companies reject during selection processes.

Therefore, always be transparent and put your character before your actions!