Also consider the reliability of partners

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Establish a system of interaction with customers
If you want customers to become your regular customers, it is not enough to simply supply them with goods. You must establish useful and fruitful interaction.

Customers value partners who care, help solve problems, and demonstrate interest in cooperation. Your focus should be on the priorities and needs of customers.

Stay in touch between orders using online newsletters. Notify customers mail ceo about product replenishment, special offers, price reductions. It is also a good idea to add thematic materials, useful tips on running a business, increasing sales, etc. to the newsletter.

We recommend calling customers from time to time, reminding them of yourself, asking how things are going. This should be done unobtrusively and delicately, so as not to provoke a negative reaction.

Enlarge imagecalling customers
Remind the customer of yourself between orders. Source: piqsels.com
Develop an individual pricing policy
When setting prices, try to take into account as many indicators as possible. The fundamental factor is the volume of orders. Customers who buy goods in large quantities can count on a discount.
Reduce prices for customers with whom there have been no problems over a long period of cooperation.

If you want to expand your customer base, offer bonuses and discounts to potential buyers. This way, they will be more willing to place an order and join the ranks of regular customers.