Automating Lead Nurturing on WhatsApp

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Allows Multiple Agent AccessThe WhatsApp API is designed to accommodate a large number of agents. This means you can manage conversations concurrently to handle high message volumes. It also allows various team members to work on incoming inquiries without delay.Gif showing respond.io's WhatsApp API team inbox for multiple usersEach agent can view real-time updates, access previous conversations, and maintain continuity, ensuring that customers receive prompt, informed responses. With this multi-agent support, businesses can scale their customer service efforts, keeping up with demand and minimizing response list of croatia whatsapp phone numbers times. Reply to Messages at Scale With AutomationIf your business faces a large number of inbound messages, your agents might not be able to reply to all of them. To free up their time, you can set up WhatsApp auto reply to instantly respond to lead inquiries. Even better, if you choose a conversation management platform with AI capabilities, you can use AI agents to provide fast, intelligent replies to almost any customer query.Train your AI agent to answer common questions, automatically qualify leads and route them to the right team when they need to speak to a human.Gif showing an example of of how an AI agent worksAs a result, agents are free to perform more important tasks like closing sales or following up with prospects. Supercharge Conversations with AI and WhatsApp CallingAnd when agents need to have high value conversations, AI features can help them compose polished replies faster. For example, ask AI to draft a reply based on company knowledge sources and edit as needed.AI prompts instantly polish grammar, check for typos, adjust tone or translate a message into the contact’s native language.Gif showing how to use AI prompts with respond.io's WhatsApp Business.