Mobile Number Data: How Do We Regain Control?

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Privacy by Design: Incorporating privacy protections into the design of systems and processes from the very beginning, rather than as an afterthought.
Data Minimization: Collecting only the mobile number data that is strictly necessary for a specific, legitimate purpose.
Consent & Transparency: Obtaining clear, explicit, and informed consent from individuals for the collection and use of their mobile number, and being transparent about how it will be used.
Accountability: Establishing clear roles and responsibilities for data management and ensuring that organizations are accountable for protecting mobile number data.
Security: Implementing robust technical and organizational measures to protect mobile number data from unauthorized access, loss, or destruction.
Integrity & Quality: Ensuring that mobile number data is accurate, complete, and consistent throughout its lifecycle.
Data Subject Rights: Providing individuals with rights over their mobile number data (e.g., right to access, rectify, delete, or port their data).
Data Retention: Defining clear policies for how long mobile number data will be stored, based on legal requirements and business needs.
From Concept to Practice: Implementing Data Governance
Implementing mobile number data governance is an ongoing journey that involves people, processes, and technology.

Phase 1: Assessment & Strategy (Foundation)
Stakeholder Identification & Leadership Buy-in:
Identify key stakeholders: Senior management, legal, IT, security, uganda phone number list marketing, sales, customer service, and data analytics teams.
Secure commitment from top leadership, emphasizing that data governance is a business imperative, not just an IT project.
Current State Assessment:
Data Discovery: Inventory all systems that collect, process, or store mobile numbers (e.g., CRM, billing, network logs, MFS platforms).
Data Mapping: Understand data flows: where mobile numbers originate, where they are stored, who accesses them, and for what purpose.
Risk Assessment: Identify vulnerabilities, non-compliant processes, and potential privacy gaps related to mobile numbers.
Compliance Gap Analysis: Assess current practices against existing (Cybersecurity Act 2023, BTRC) and anticipated (DPA) Bangladeshi regulations.
Define Governance Vision & Scope:
Clearly articulate the goals of mobile number data governance (e.g., enhance customer trust, ensure compliance, enable secure data-driven innovation).