words with two very different meanings. The word “but” dismisses everything that was said before it, while the word “and” allows you to simply acknowledge what was said. Subconsciously, this tells the other party that you agree with them, even if you do not. Understand the context of the sentence you’re using each one in so you can ensure you don’t derail negotiations.
Don’t handle objections; marinate in them
Customer objections are an opportunity. They are signals afghanistan phone number list that someone is interested in purchasing, and they are telling you some of the primary obstacles you will need to get through to make this a real opportunity and a real deal. Think about them carefully, then offer a meaningful, value-first solution that serves both of you.
Know the competition
With business rivals, honesty is the best policy. Being direct, honest, and upfront will help keep you from being blindsided later, and in many cases, it will allow you to truly understand the viability of the opportunity. When someone asks you about a feature your competitor offers, the best response is simple, “Yes (or no), we can(not) do that. I am curious, how important is that feature for you to make this decision?