Advantages of a virtual PBX compared to a “hardware” one

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How does a cloud PBX work?
Why is a virtual PBX better than a classic one?
Virtual PBX is the most technologically advanced method to date to provide inexpensive, high-quality communication for business communications, setting up, if necessary, a single number for several phones used by company employees. Colleagues from the system integrator Cluster-Plus shared their expertise in the UIS blog on the topic of how a cloud PBX differs from a hardware one and why installing a telephone network when using a virtual service is easier.

How does a cloud PBX work?
A company connected to a virtual PBX connects to australia phone numbers a server installed on the provider's side, while retaining the ability to customize telephony to the requirements of its business. The use of voice and media services is carried out via Internet networks - via SIP and VoIP protocols.

Thus, the company gets the opportunity to use a stable PBX, having only access to the Internet, which increases capabilities but reduces communication costs.

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Why is a virtual PBX better than a classic one?
Cloud PBX enables the use of multi-channel numbers, offering intelligent call forwarding, flexible analytics, the ability to record and store information on a reliable external server. Not to mention many other functions: interactive voice menu (IVR), missed call notifications, voice mail, electronic fax, etc. But its main advantage is the high quality of telephony, which is not achievable through the connection of cellular and analog communications.