Comprehensive Reports

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Rasayel has an internal report, letting you see important metrics like the number of inbound messages, customer waiting time, resolution time, and more. You can filter the reports by date, channel, agent, and tags. The azerbaijan whatsapp phone number reporting feature is native and doesn’t need any programming as opposed to Bird’s report.

Deep CRM integration
With Rasayel, all of your team’s and customers’ WhatsApp messages and activities are automatically and in real-time recorded on HubSpot and Pipedrive. Sales agents don’t need to switch between WhatsApp and CRM to get a full context of customer communications. Managers see the entire WhatsApp communications in the CRMs and can make data-driven decisions based on the CRM reports. Rasayel automatically syncs contacts and their information between Rasayel and the CRMs. You can create CRM workflows that include sending a WhatsApp message or a sequence of messages.

Customer Journeys on WhatsApp
Rasayel supports WhatsApp Flows (forms). With Flows, you make custom WhatsApp forms such as lead generation forms, demo booking, and more, letting customers fill in their information without leaving WhatsApp. This simplifies the customer journey and their interaction with your business.

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Why Rasayel?
Rasayel is suitable for B2B software companies whose sales teams use WhatsApp as their communication channel. It offers you a robust WhatsApp chatbot builder to automate your repetitive communications and APIs to create your custom integrations and automation. If you rely on CRMs like HubSpot and Pipedrive, Rasayel offers deep integration between WhatsApp and the CRMs. You can see your entire WhatsApp activities and messages on the CRMs and minimize the need for switching between WhatsApp and CRMs to get full context.

If you need a simple pricing model to be able to estimate your monthly costs, Rasayel is the right choice. You’re charged based on the number of users only. There are no hidden charges, no markups on messages and conversations, and no extra charges for using our chatbot and APIs. Businesses pay the conversation fees directly to Meta.

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