Connect Google Forms & WhatsApp in 7 Minutes

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Google Forms is an excellent tool for collecting customer data and feedback, but what if you could take it to the next level? What if you could integrate Google Forms & WhatsApp to automate a response to every customer who fills out your form? This would make gathering information and engaging in meaningful conversations on WhatsApp easier and faster.

Let’s take a closer look at how this integration works and the benefits it can bring to your business!

Benefits of Connecting Google Forms & WhatsApp
Integrating Google Forms with WhatsApp can make your workflow smoother and more efficient. Here’s how it can help:

Quickly send form data directly to WhatsApp.
Reach participants where they are most active.
Reduce the steps needed to collect and process information.
Make it easier for people to respond on their mobile devices.
Automatically send updates or follow-up questions via WhatsApp.
Different Ways to Link Google Forms to WhatsApp
You can connect Google Forms with WhatsApp in two ways - the first one is bahamas whatsapp phone number by using an add-on and the second is by using Zapier and a WhatsApp shared team inbox. Let’s inspect both ways:

1. Using a Google Forms Add-on
Google Forms add-ons allow you to connect your form directly to WhatsApp. Simply, install the add-on, link your WhatsApp number, and start receiving form responses as WhatsApp messages. This method is straightforward and doesn’t require technical skills, making it quick to set up.

However, add-ons typically offer limited features and may come with higher costs and potential privacy concerns. The main drawback is that you must manually respond to each message, which can be time-consuming. This brings us to the next method.

2. Using a Connector & an Authorized Tool
Tools like Zapier act as bridges between Google Forms and WhatsApp. With Zapier you can automate instant notifications about new form submissions directly on WhatsApp. For automated responses to form submissions via WhatsApp, you’ll need access to the WhatsApp Business API, as WhatsApp restricts automated messaging through third-party tools. Pairing Zapier with authorized tools like Rasayel allows you to automate the entire process. This method is faster and keeps your communications organized.

To see how the Zapier and Google Forms integration speeds up responses and simplifies data management, let’s break down the process:

Survey submission
A customer answers a survey they received from you on Google Forms and submits the answers.

Receive automated WhatsApp message
Zapier will process the new data and send a proactive WhatsApp message to the customer.

WhatsApp message sent with Google Forms Automation.