Benefits of using automated journeys

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1. Improve work efficiency

Automated journeys not only automate messages, saving the time of manually sending messages one by one (such as regularly encouraging return visits to stores and after-sales satisfaction surveys), but can also track data and results in real time, automatically determine whether the message has been opened, and start the next customer journey. stage. In addition, with AI marketing tools, you can automatically focus on the audience, automatically grasp the best sending time, automatically generate recommended product content, and help you make complex decisions.

The LINE customer journey combined with the AI ​​potential audience purchasing function can automatically filter out VIP customers to promote messages.
The LINE customer journey is combined with AI smart sending qatar whatsapp phone number function to automatically predict the best push time, which is the exclusive advantage of Crescendo Labs!
2. Create a personalized experience

Brands can integrate data from various platforms into MAAC, such as LINE OA, which connects GA, e-commerce platforms, CRM, and CDP, and then use these tags, data, and AI tools to easily set up personalized customer journeys, and each customer journey Stages can be automatically labeled. Creating a personalized experience will help build member loyalty.

3. Diverse application scenarios

When making a customer journey map, you need to define goals and scope, and the same goes for automatic journeys. You can set journeys for various situations and goals, such as cultivating new LINE friends to reduce the blocking rate, and reminding the shopping cart of unchecked items to increase purchases. Rate, etc. will be introduced in the next paragraph.