Using the Telegram Bot, create a Telegram business account.
Essentially, Telegram bot is a Telegram Business account. There is no specific Telegram Business app, unlike WhatsApp Business App. However, you can create a branded Telegram account for your business using Telegram bot.
You can create bots to play games, run e-commerce services, or chat with consumers using the Telegram bot (also known as the Telegram Business API), which is available for free. If you agree to their terms of business, Telegram chatbots are also searchable within the app.
The Telegram bot requires a connection to a messaging platform like GetItSMS because it is an API and does not have an interface to send and receive messages.
Additionally, by integrating a Telegram bot with GetItSMS, sophisticated automation of marketing campaigns, sales cycles, and customer service on Telegram, including escalation of difficult support issues, would be made possible.
Participate in customer conversations via Telegram groups
Like groups on other messaging apps, Telegram groups work in a similar way. The main distinction is that groups on Telegram have a maximum of 200,000 members. Groups can be made secret or public and searchable, and they offer granular options for managing communication.
Telegram groups are essential for fostering a sense of community egypt email list because they allow for two-way communication. Businesses can distribute their Telegram links to customers and use them to solicit feedback, conduct surveys, or discuss topics of interest based on the group’s segmentation.
The only difference between Telegram groups and channels is the one-way nature of communication. Messages can only be sent by admins. They are great for broadcasts as they have no user limits.
For example, to inform the public about Covid-19 news, the health ministries of Israel, Singapore, Malaysia and Singapore have used Telegram channels.
Users can subscribe to channels on Telegram using in-app searches, links placed on websites, and other locations. Channels with more than 1,000 members have access to post and channel statistics to assess their effectiveness.
Broadcasts via Telegram channels
-
- Posts: 233
- Joined: Sun Dec 22, 2024 3:49 am