Main inbound sales activities include:

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As a seller, it’s your job to provide that to them and answer any questions they may have.

4. Post-purchase experience

The buying journey itself ends with the purchase, but the customer journey continues—hence the post-purchase experience. It’s easy to think your job’s done and your customer no longer needs you, but for many products and industries, that may not be the case.

After the purchase, the customer might need product sweden telegram data support, an extra add-on, or an upgraded version of the product. Sales reps learn so much about customers during the selling process, which is what makes them (you!) invaluable to the customer success team.

What is Sales - Where Sales Fits in Your Buyer Journey
What are the Different Types of Sales?
Convinced sales is the way to go? Next up is understanding the types of sales you can do and the activities that come with each.

Whether you’re considering a career in sales or adding a sales process to your business, you’re bound to do a combo of at least two of these types of sales:

Inbound Sales
What is inbound sales: A strategy that brings potential leads to you through content you’ve created and shared online.


Defining your ideal customer profile (ICP)
Publishing content that matches your ICP’s needs and pain points
Targeted, timely emails and phone calls that connect you to your ICP once they find your content
The core of inbound sales is building trust with a potential customer before you even get a chance to speak with them.