See who didn’t complete their shop checkout

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Reduced number of abandoned baskets
See who didn’t complete their shop checkout
The introduction of the Abandoned Checkout report in March brought increased visibility of people who engaged with your online shop, helping you to see potential customers and turn them into completed bookings and registrations!

Depending on how far the customer got through your japan rcs data checkout, the report captures who attempted the checkout and their key contact details. It even shows you what they were attempting to purchase and who for.


You can then prompt customers to go back through the checkout to successfully complete it. Why not send them an email inviting them to re-attempt the checkout or offer to help them via SMS or email?

As with most other reports in the system, the option to add or invite the customers to products or groups is directly available from the report.

Stay on top of finances with the Product Sales Report
While our Product Sales Report has been a customer favourite since 2022, recent enhancements have integrated more financial elements like settled amounts and comes with a more user-friendly and intuitive interface.

The report’s extensive customisation allows you to build a financial report to suit all your reporting needs.

You can filter the report to just display the sales and settlements by product, schedule, time frame or location. Additional customisations then allow you to add and remove different data columns to the report to see exactly what you need to see.

Save time hunting through spreadsheets or combining several financial reports and use the product sales report to view everything in one place with just a few clicks.

Stay on top of finances with the Product Sales Report

Collect outstanding payments with ease, with our new ‘Collect payment’ function
Collecting payments for outstanding invoices, where the customer has an active direct debit mandate, was made doable with the release of our ‘collect payment’ feature in October. Gone are the days of needing to prompt customers to log back into their Joinin account and pay their outstanding invoices.