Telephone acquisition is still the first choice for many companies in sales. Telephoning often replaces a face-to-face meeting and is time and cost efficient.
Unfortunately, telephone acquisition does not only have advantages. The disadvantages are particularly serious if you do not know the person you are talking to and have never met or spoken to them in person. Without gestures and facial expressions, it is simply much more difficult for us to assess the person we are talking to. The opposite example is acquaintances or friends: with them, you bosnia and herzegovina telegram screening can deduce a lot from their voice or personal background knowledge even without gestures and facial expressions.
Probably the biggest challenge when making phone calls is cold calling new customers, the classic call center job ( more on the difference between warm and cold calling) . I have the greatest respect for the communication skills of (outbound) call center agents. They are constantly being let loose on unfamiliar voices and have to promote a product on the phone that they have all too often never tried themselves. Even though we do not rely on cold calling at CentralStationCRM, I experienced it myself during my time in management consulting: there are mistakes that practically everyone makes at the beginning. Especially if you have never received any sales training or coaching. Often a good book or simply reminding yourself of the most important mistakes can help.