4. Cottages
Chaty is a popular and user-friendly chat plugin and chat app that helps businesses interact with their customers on popular platforms like WhatsApp, Telegram, Facebook Messenger, Snapchat, Line, Waze, Instagram, and TikTok. Although Chaty does not provide a live chat feature directly on your website, it does offer a robust chat widget that allows you to start a chat with your customers through channels like WhatsApp, Line, Slack, etc., right from your website.
Functions with limitations
Several communication options
Supports custom channels so customers can access rcs data spain your business on any platform, whether it's supported or not.
Increase visibility of your website with targeting and triggering features.
Built-in chat pop-ups
Pros
The software integrates with over 20 social media platforms.
Customizable user interface.
Offers multiple additions of the same channels through agents.
Improve customer service by analyzing customer feedback.
Cons
The free plan does not allow you to use Google Analytics to get critical information about your website. So, you cannot track metrics to better understand your audience and how they interact with your site.
Prices
There are several pricing models available, including a free plan.
5. Smartsupp
Smartsupp gives businesses the ability to personalize their customers’ online shopping experience and increase sales. The platform connects customer service agents with buyers via live chat, chatbots, and video recordings, allowing them to build strong relationships.
This live chat tool is one of the most popular and has over 50,000 active websites and stores. Its goal is to enable businesses to turn their website visitors into loyal and repeat customers.
Functions with limitations
Smartsupp simplifies multi-channel chats in a single dashboard.
It has a customizable widget to enhance your brand presence.
There is a conversation history and data collection
The application has integration with Facebook and the website.
Get notifications and email integration
Pros
This is a great option for businesses of any size.
Mobile accessibility.
Cons