One of the speakers is presenting the detailed timetable of a case study and showing bullet points on various server variants when one of the participants asks whether they will see anything again today or whether it will remain theoretical. After the answer, it was clear that things were not going to get any better. Many then went home or back to work.
Why didn't one of the experts ask at the beginning how big the participants' companies are on average? Then we could have simply saved ourselves dominican republic telegram screening all the warnings about the 3-5 sales areas involved, the presentation of the case of a Sage CRM introduction in a 600-person company over 1 year and 10 countries. We would have found that most of the problems are not relevant for companies with 10-20 employees or users.
Relatively early on, a user raised the issue of data protection. The question was dismissed briefly and none of the speakers addressed it. I am firmly convinced that the potential users would have gotten more out of a 2-hour question and answer session than from a series of presentations on everything that can be done wrong. So everyone goes home with the feeling that they are facing something impossible that is actually doomed to failure. Anyone who is not completely demotivated and put off after the presentations will probably first call one of the experts out of sheer fear and ask for their gracious help. Perhaps the CRM providers or consultants have even achieved their sales target from yesterday.
There may be cases where an adjustment like the one mentioned today is unavoidable (large corporations...). However, in most small companies this is neither necessary nor sensible. So if you are thinking about introducing CRM and have no more than 50 employees in the company, you should definitely critically question the combination of CRM software and large CRM consultancy.