Closing the loop on transactional messaging to drive revenue, reduce support tickets and engage customers
Transactional messaging can be powerful. Providing proactive updates on the status of a shipment can make the difference in a customer feeling happy with a brand when their package gets lost. It can also be the cherry on top of a positive experience when a customer gets a notification that their order is arriving early.
But, sending updates along a package’s cameroon telegram screening journey is just one of two core components of building a successful transactional messaging program. The other is the tracking page experience – the destination where users click into. The tracking page is where shipment status information, frequently asked questions, upsells and marketing-focused content are placed to do many of the things that Wonderment is built for.
With Wonderment, a brand building a tracking page has the ability to leverage sections in their Shopify Online Store 2.0 theme in a no-code environment (if they choose). This allows for maximum flexibility with content formatting with updates to a tracking page that can be made directly inside of theme settings in Shopify. Here are a selection of key components for tracking pages that help to drive revenue, reduce customer support tickets and help customers engage with the brands they love.