Automation features : Automated chats or chatbots can help filter out simple questions, freeing up time for human agents to focus on more complex issues.
Customization – The ability to customize the look and feel of your chat is a plus. After all, every business has its own needs and styles.
Price : Some plugins offer free versions india cell phone number list with feature limitations. Evaluate whether the available features are sufficient for your business needs.
Mobile-Friendly – Make sure the plugin provides a good experience on both desktop and mobile devices.
What are the best live chat plugins?
Now that we've talked about the elements you should look out for, learn about the best live chat plugin options on the market.
1. Tawk.to
live chat plugins
Tawk.to is widely known for its simple interface and the amount of features it offers for free.
It allows for the management of multiple conversations in real-time, as well as providing reports and transcripts of interactions. One of the main positive points is the possibility of customizing the chat widget, allowing it to align with the design of your website.
Main functions:
Free: Tawk.to does not have a mandatory paid version, offering all basic features for free.
Real-time visitor monitoring: You can observe visitor behavior and proactively initiate conversations.
Multi-language support – ideal for sites that receive visitors from different parts of the world.
What to consider when choosing a live chat plugin?
-
- Posts: 61
- Joined: Thu Dec 26, 2024 5:18 am