Essential Best Practices for WhatsApp Marketing Success

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It is established that the open rate of WhatsApp messages is 99% much higher than email and SMS. This implies that your messages will seem fresher and they will be read by your audience. eCommerce businesses can easily connect to their targeted customers, convey appropriate messages, and most likely convert inquiries to sales. By using WhatsApp, your brand can become more relatable and allow your customers a fulfilling experience.


Developing a good customer database

Gather customer details from social media platforms, subscriptions, and past namibia phone number list purchases. Segregate the data based on age, gender, interests, products purchased, etc. Send relevant messages to increase engagement and develop strong customer relations.

Craft Compelling Messages

The messages must be interesting, relevant, and exciting to convince the audience. Mention new products in line, recommendations, or special offers. Keep the messages simple and not very lengthy. Use primary ‘Push’ buttons such as “Shop Now” or “Claim Your Discount.”