No matter how great a POS software provider thinks its product is, the best judges are still the customers. How do you find out what they have to say? The best way to find out is through both customer success stories promoted by the company and independent and unsolicited customer reviews.
Think about it: If a busy restaurant owner takes the time to write a customer success story or appear in a video testimonial, it's safe to assume they truly believe in the product and its positive impact on their business. Most exceptionally satisfied customers are happy to share their experience.
Of course, it's always good to take a look at third-party software review sites . While it's advisable to take all reviews with a grain of salt ( a survey found that 52% of participants are more likely to share negative experiences online than positive ones), if a very large proportion of customers seem dissatisfied, you should look for an alternative to avoid risking losses. At the same time, positive reviews on third-party sites speak for the quality of a product: after all, customers have taken the time to write a review of their own free will.
Can you put me in touch with a customer so I can find out more about their experience with you?
If customer testimonials and third-party review sites don't give you the qatar telegram data reassurance you're looking for, ask to be put in touch with a customer who runs a similar restaurant to you. This way, you can hear an unscripted, unfiltered, and authentic opinion on the solution from someone who is currently using the software. The fact that a customer would agree to do this speaks for itself. Talking in person gives you a behind-the-scenes look at what you'll be working with if you choose this product.