This is especially the case for large corporations that deal with confidential information such as insurance data, financial information, medical records, etc. A simple smartphone that falls into the wrong hands could bring companies down, and that is something that no ceo will disregard. Data silosusing all the information offered in an integrated way and uniting everything in a central data source is one of the biggest challenges of digital transformation.
Being on all channels is important, but this results in the creation lawyer data of “data silos”.a data system is incompatible or not integrated with other systems. Bringing all these points together and working on the customer experience in an optimized way is one of the main problems that the organization needs to face.
Return guaranteemost companies make decisions based on the roi of the initiatives presented, and this is one of the practices that we here at rock also follow and recommend. But, in the case of a total transformation like this, it is difficult to quantify the return on investment, especially because the benefits will not only be felt in the short term.